Guarantee

Our work carries a guarantee which is valid for 12 months from the date of the work completed. Your invoice is your reference for your guarantee. Full terms and conditions regarding your guarantee, are clearly stated on the back of our invoices and on the website.

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Boilers

Our work on installing boilers carries a 12 month guarantee against faulty workmanship. Manufacturers warranty for the boilers ranges from 1-7 years depending on the make of the boiler.

Non-guaranteed

Some work/repairs that has been carried out may not be able to be guaranteed such as minor repairs, example: the re-washering of a tap. Items that do not hold a guarantee will be clearly stated in your engineer report.

Workmanship

Our work is covered by a 12 month guarantee against faulty workmanship.

Contact Us

Problems arising from our workmanship within the 12 month guarantee period, will be dealt with as a priority. Please contact our friendly and helpful staff, giving all relevant information regarding the problem and quote your invoice number and the date work was carried out. Telephone: 0844 56 161 56. Email: office@reidpsg.co.uk